{"id":995,"date":"2026-10-13T02:26:57","date_gmt":"2026-10-12T23:26:57","guid":{"rendered":"https:\/\/www.adivasi-herbal.com\/?page_id=995"},"modified":"2026-10-13T02:26:58","modified_gmt":"2026-10-12T23:26:58","slug":"privacy","status":"publish","type":"page","link":"https:\/\/www.adivasi-herbal.com\/t-en\/privacy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<style>.entry-content:has(>article.ah-info){padding-inline:0!important}\n\n.entry-content>article.ah-info{--ahi-green:#123e2f;--ahi-cream:#faf8f1;--ahi-gold:#ba9346;--ahi-ink:#183c2d;--ahi-muted:#53645a;--ahi-line:#e4dfd1;box-sizing:border-box;direction:rtl;font-family:inherit;color:var(--ahi-ink);background:var(--ahi-cream);border:1px solid var(--ahi-line);border-radius:28px;overflow:hidden;max-width:1120px!important;width:min(1120px,calc(100% - 48px));margin:24px auto 56px!important}\n.ah-info *,.ah-info *:before,.ah-info *:after{box-sizing:border-box}\n.ah-info a{color:#246044;text-underline-offset:4px;text-decoration-thickness:1px}\n.ah-info a:hover{color:#113c2e}.ah-info a:focus-visible{outline:3px solid #ba9346;outline-offset:4px;border-radius:4px}\n.ah-info .ah-info-head{padding:40px clamp(20px,4vw,52px) 32px;background:linear-gradient(130deg,#f5f3e8,#edf0e5);border-bottom:1px solid var(--ahi-line)}\n.ah-info .ah-info-breadcrumb{font-size:13px;line-height:1.7;margin:0 0 23px;color:var(--ahi-muted)}\n.ah-info .ah-info-eyebrow{display:block;color:#82602c;font-size:13px;font-weight:600;margin:0 0 10px}\n.ah-info h1{font-size:clamp(28px,3.1vw,40px)!important;line-height:1.5;font-weight:800;color:var(--ahi-green);margin:0 0 13px!important;font-family:inherit}\n.ah-info .ah-info-lead{font-size:17px;line-height:1.95;margin:0;max-width:870px;color:#384e40}\n.ah-info .ah-info-date{font-size:12px;color:#657065;margin:16px 0 0}\n.ah-info .ah-info-facts{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin:26px 0 0}\n.ah-info .ah-info-fact{background:#fffdf8;border:1px solid #dfdfd0;border-radius:15px;padding:18px 18px;display:flex;flex-direction:column;gap:7px}\n.ah-info .ah-info-fact span{font-size:13px;color:#566858}.ah-info .ah-info-fact strong{font-size:23px;font-weight:800;line-height:1.5;color:var(--ahi-green)}.ah-info .ah-info-fact small{font-size:12px;line-height:1.7;color:#657063}\n.ah-info .ah-info-body{padding:30px clamp(20px,4vw,52px) 36px}\n.ah-info .ah-info-toc{display:flex;flex-wrap:wrap;gap:8px;margin:0 0 30px;padding-bottom:24px;border-bottom:1px solid var(--ahi-line)}\n.ah-info .ah-info-toc a{display:inline-flex;align-items:center;min-height:40px;border:1px solid #d8decf;background:#fffdf8;border-radius:99px;padding:8px 14px;font-size:13px;line-height:1.5;text-decoration:none}\n.ah-info .ah-info-section{margin:0 0 30px;scroll-margin-top:135px}\n.ah-info h2{font-size:clamp(21px,2.1vw,26px)!important;line-height:1.65;font-weight:750;color:var(--ahi-green);margin:0 0 12px!important;font-family:inherit}\n.ah-info h3{font-size:18px!important;line-height:1.7;font-weight:700;color:var(--ahi-green);margin:0 0 8px!important;font-family:inherit}\n.ah-info .ah-info-section p,.ah-info .ah-info-section li,.ah-info .ah-info-contact p{font-size:16px;line-height:2.05;margin:0 0 12px}\n.ah-info ul,.ah-info ol{padding-inline-start:24px;margin:0 0 16px}\n.ah-info li{padding-inline-start:5px}.ah-info li::marker{color:#397153}\n.ah-info .ah-info-faq{background:#fffdf8;border:1px solid var(--ahi-line);padding:24px;border-radius:20px}\n.ah-info .ah-info-answer+.ah-info-answer{padding-top:18px;margin-top:18px;border-top:1px solid var(--ahi-line)}\n.ah-info .ah-info-contact{padding:25px;background:#eaf0e5;border:1px solid #d8e1cf;border-radius:20px;margin:26px 0}\n.ah-info .ah-info-buttons{display:flex;flex-wrap:wrap;gap:10px;margin-top:17px}\n.ah-info .ah-info-btn{display:inline-flex;align-items:center;justify-content:center;min-height:46px;border:1px solid var(--ahi-green);border-radius:12px;padding:11px 20px;background:var(--ahi-green);color:white;font-size:14px;font-weight:650;line-height:1.6;text-decoration:none}\n.ah-info .ah-info-btn:hover{background:#2f6b4f;color:white}.ah-info .ah-info-btn.ah-info-outline{background:#fffdf8;color:var(--ahi-green)}\n.ah-info .ah-info-related{display:flex;flex-wrap:wrap;gap:10px 22px;font-size:14px;line-height:1.8}\n.ah-info .ah-info-benefits{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin:18px 0}\n.ah-info .ah-info-benefits>div{background:#fffdf8;border:1px solid var(--ahi-line);border-radius:16px;padding:20px}\n@media(max-width:1024px){.entry-content>article.ah-info{width:calc(100% - 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You can inquire about your data or exercise your rights via support@adivasi-herbal.com.<\/p><p class=\"ah-info-date\">Last update: <time datetime=\"2026-10-13\">October 13, 2026<\/time><\/p><div class=\"ah-info-facts\"><div class=\"ah-info-fact\"><span>Application data<\/span><strong>To carry out the purchase<\/strong><small>Processing, payment, delivery and customer service<\/small><\/div><div class=\"ah-info-fact\"><span>Service providers<\/span><strong>To the extent necessary<\/strong><small>Payment, hosting, messaging and shipping<\/small><\/div><div class=\"ah-info-fact\"><span>Your rights<\/span><strong>Direct contact<\/strong><small>Access, correction and destruction requests<\/small><\/div><\/div><\/header><div class=\"ah-info-body\"><nav class=\"ah-info-toc\" aria-label=\"Page contents\"><a href=\"#controller\">Who handles your data?<\/a><a href=\"#data\">What data we collect and how?<\/a><a href=\"#purpose\">Processing purposes and systemic justification<\/a><a href=\"#providers\">Participating payment and shipping service providers<\/a><a href=\"#cookies\">Cookies and analytics<\/a><a href=\"#retention\">Preservation, hosting and protection<\/a><a href=\"#rights\">How to exercise your rights<\/a><a href=\"#updates\">Children and updates<\/a><a href=\"#common-questions\">Frequently Asked Questions<\/a><\/nav><section class=\"ah-info-section\" id=\"controller\"><h2>Who handles your data?<\/h2><p>Adivasi Herbal <span lang=\"en\">Adivasi Herbal<\/span> A store for hair care products, and deals with the data associated with its online store, orders and support channels. The contact point for privacy requests is <a href=\"mailto:support@adivasi-herbal.com\">support@adivasi-herbal.com<\/a> Or WhatsApp <a href=\"https:\/\/wa.me\/966570678527\"><bdi>+966 57 067 8527<\/bdi><\/a>.<\/p><p>This policy applies to the data of customers, visitors to the store and applicants via its forms. When you use a link to an external service, the policy of that service also applies to what you provide directly to it.<\/p><\/section>\n<section class=\"ah-info-section\" id=\"data\"><h2>What data we collect and how?<\/h2><ul><li><strong>Ordering and delivery:<\/strong> Name, mobile number, email, shipping address, products, quantity, order status and payment information needed to proceed with the transaction.<\/li><li><strong>Account and support:<\/strong> Account information, messages, inquiries or files that you choose to send, records of processing requests and problems.<\/li><li><strong>Wholesale and cooperation models:<\/strong> Contact data, activity of the applicant, his business links and application information that he fills in the form.<\/li><li><strong>Technical usage data:<\/strong> They may include the IP network address, browser and device type, browser pages, cookies and security logs, depending on the enabled tools.<\/li><\/ul><p>We collect data directly from forms or correspondence, and from technical services necessary for the operation of the store. The fields necessary for payment and delivery are necessary for the execution of the order; unnecessary marketing or additional data remain optional.<\/p><\/section>\n<section class=\"ah-info-section\" id=\"purpose\"><h2>Processing purposes and systemic justification<\/h2><p>We use the order data to carry out the purchase, delivery and communication about it, process billing and transaction data to fulfill statutory obligations. Limited data is also used to protect accounts and address fraud and malfunctions within the applicable regulatory justifications.<\/p><p>When marketing messages or certain measurement tools and advertisements are based on your consent, you can withdraw that consent. Acceptance of the privacy policy or just visiting the store is not an independent consent to all marketing purposes.<\/p><\/section>\n<section class=\"ah-info-section\" id=\"providers\"><h2>Participating payment and shipping service providers<\/h2><p>We share the necessary amount of data with service providers to fulfill a specific purpose: delivery companies such as J&amp;T, Aramex or RedBox depending on the shipment; Stripe for electronic payment; Kinsta for the operation and hosting of the store; and Google Workspace to provide mail and support. When communicating via Whatsapp, WhatsApp\/Meta processes messages and data in accordance with its policies as well.<\/p><p>The payment gateway processes the card details; the support team does not need the full card number or security code to complete your order. The store may retain the transaction reference, status and limited payment information returned by the provider.<\/p><p>We do not sell your personal data. We may disclose the requested information to a competent authority when there is a legal obligation, or to the providers of analysis and advertising when those tools are activated and the necessary justifications are available.<\/p><\/section>\n<section class=\"ah-info-section\" id=\"cookies\"><h2>Cookies and analytics<\/h2><p>Basic cookies help to run the basket, account and save the purchase session. Metrics or advertising tools may use other files to understand traffic and optimize campaigns depending on store settings and required approvals.<\/p><p>You can control cookies from your browser settings and from the privacy preferences interface if available. Disabling essential files may affect logging in or retaining the content of the basket.<\/p><\/section>\n<section class=\"ah-info-section\" id=\"retention\"><h2>Preservation, hosting and protection<\/h2><p>Order and account information is stored in the store's systems at the hosting provider, and payment, mail and support services may process information inside or outside Saudi Arabia depending on the service structure. The data protection and transfer requirements that apply to such processing are observed.<\/p><p>We keep records of orders and invoices for the duration necessary for execution, accounting and regulatory obligations and settlement of claims. Account and support data and forms are reviewed according to the purpose and need, and are deleted or anonymized when the need ends and there is no systematic reason for retention. You can request a statement on how long your data will be kept.<\/p><p>Access controls, connection protection and operational procedures are used to limit unauthorized access. Do not send your card data or unnecessary documents via support messages.<\/p><\/section>\n<section class=\"ah-info-section\" id=\"rights\"><h2>How to exercise your rights<\/h2><p>The rights applicable under the Saudi personal data protection system include knowing how your data is processed, accessing it and obtaining a copy of it, requesting correction, completion or updating, requesting destruction in accordance with the terms of the system, and withdrawing consent when it is the basis for processing.<\/p><p>Send your request to the mentioned mail with a verifiable means of communication and a description of the required data or right. We may ask for limited information to verify your identity before disclosing or modifying data. We explain the result of the request or the reason for the necessary retention within the applicable statutory periods.<\/p><p>You can turn off marketing messages via the provided unsubscribe link or with a direct request to support. A complaint may be filed with the Competent Authority, the Saudi data and artificial intelligence authority (Sadaya), regarding a violation related to your data. Review <a href=\"https:\/\/dgp.sdaia.gov.sa\/wps\/portal\/pdp\/knowledgecenter\/details\/PDPLCP\" target=\"_blank\" rel=\"noopener\">Official information on the protection of personal data<\/a>.<\/p><\/section>\n<section class=\"ah-info-section\" id=\"updates\"><h2>Children and updates<\/h2><p>Procurement services and cooperation models are not oriented to the collection of children's data. If you send us a child's data without the need or proper authorization, contact us to review it and take the applicable action.<\/p><p>The date this policy was updated is shown at the top of the page. We post modifications when services or processing requirements change, and request new consent when necessary; posting an update alone does not replace the requested consent.<\/p><\/section><section class=\"ah-info-section ah-info-faq\" id=\"common-questions\"><h2>Frequently Asked Questions<\/h2><div class=\"ah-info-answer\"><h3>Do you share my data with the delivery company?<\/h3><p>You share the name, contact and address data necessary for the delivery of your order with the delivery company that handles the shipment.<\/p><\/div><div class=\"ah-info-answer\"><h3>Can I request to delete my data?<\/h3><p>You can submit a destruction request via support. The requested data is reviewed, and records may remain that must be saved for a systemic reason or to execute an existing request.<\/p><\/div><div class=\"ah-info-answer\"><h3>How to stop marketing messages?<\/h3><p>Use the unsubscribe link if available, or send the support a clear request to stop marketing messages.<\/p><\/div><\/section><aside class=\"ah-info-contact\" aria-label=\"Communication with customer service\"><h2>We help you in the next step<\/h2><p>Connect with the Adivasi Herbal team via WhatsApp <bdi>+966 57 067 8527<\/bdi> Or mail <a href=\"mailto:support@adivasi-herbal.com\"><bdi>support@adivasi-herbal.com<\/bdi><\/a>. To proceed, send the order number, if any, and a summary of your inquiry.<\/p><div class=\"ah-info-buttons\"><a class=\"ah-info-btn\" href=\"https:\/\/wa.me\/966570678527\" target=\"_blank\" rel=\"noopener\">Connect via WhatsApp<\/a><a class=\"ah-info-btn ah-info-outline\" href=\"mailto:support@adivasi-herbal.com\">Send us an email<\/a><\/div><\/aside><nav class=\"ah-info-related\" aria-label=\"Related pages\"><a href=\"\/t-en\/terms\/\">Terms &amp; Conditions<\/a><a href=\"\/t-en\/shipping-delivery\/\">Shipping &amp; Delivery<\/a><a href=\"\/t-en\/return-refund-policy\/\">Return and refund<\/a><\/nav><\/div><\/article>","protected":false},"excerpt":{"rendered":"<p>\u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \/ \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062e\u0635\u0648\u0635\u064a\u0629 \u0645\u0631\u0643\u0632 \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629 \u2022 \u0628\u064a\u0627\u0646\u0627\u062a\u0643 \u0648\u062e\u0635\u0648\u0635\u064a\u062a\u0643 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